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Product support.

Download the latest version of the Dutch & Dutch 8c manual.

Control your speakers via the web based app.
Make sure your speakers and controlling device are connected to your home network. You can connect your speakers via the ethernet port in the back. 

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The 8c has 4 M6 threads on its bottom side. These can be used to secure the speaker to a stand. The stand offered by Dutch & Dutch is shipped including bolts and tools to secure the 8c to this stand. If you want to secure your 8c to another stand, please download the dimension and position of the M6 threads. Please note that these are standard M6 threads with a pitch of 1mm.

We offer a warranty that our products are free from defects in material and workmanship. The standard warranty period is one year, which is extended to three years if you register your product. In order to register your Dutch & Dutch product, please send an email to info@dutchdutch.com and include a photo or scan of the original purchase receipt.

If you have an issue with your Dutch & Dutch product, the dealer who sold the Dutch & Dutch is the first point of contact. The dealer will then get in touch with us.

Frequently Asked Questions Before You Buy.

Can’t find the answer to your question here? Please don’t hesitate to send us a Support Request Form.

Frequently Asked Questions After You Bought.

Dutch & Dutch 8c speakers perform best when they are placed relatively close to the rear wall. 10 to 50 cm will give you the best performance. You can use the app to select the distance to the rear wall, and the app will automatically adjust the 8c internal settings accordingly. This will give you the best listening experience possible.

Absolutely! The app allows you to optimize the speakers according to your specific situation. You can for example filter out room modes and compensate for overdamped frequencies.

Yes as long as the glass is solid, sturdy and has enough girth. The glass should not be able to resonate from the bass energy that is bounced off the surface coming from the boundary coupled subwoofers.

Yes, as long as you make sure that the sides of the 8c are not blocked by any obstacles closer than 30 cm’s (1 foot) to the cabinet. And the back of the cabinet has a distance of 10 to 50 cm’s (0,3 to 1,6 foot) to the wall behind the cabinets.

The 8c can be connected to either digital (AES3) or (balanced) analog sources. It has a male XLR input that can be used to present these signals to the 8c. Make sure the correct preset is selected. The 8c has a -10 dBV analog input, a +4 dBu analog input and an AES3 digital input. Consumer-grade equipment with a relatively low output voltage usually works best with the -10 dBV setting. Professional equipment with a higher output voltage usually works best with the +4 dBu setting. AES3 digital input is for use with digital sources with a balanced output, AES3 or AES/EBU.

Unbalanced sources can be used with the 8c, but proper functioning with regard to hum and noise is not guaranteed. Dutch & Dutch recommends that balanced sources be used in order to obtain optimal gain and sound quality. If the unbalanced equipment is properly designed and grounded, an adapter cable can be used. Within that cable pins, 1 and 3 should be tight together.

8c’s supports PCM up to 96 kHz / 24 bits on its digital AES3 input. 8c’s with serial numbers above SN.2xxx supports PCM up to 192 kHz / 24 bits on its digital AES3 input. The streaming input on all models supports samples rates up to 192 kHz / 24 bits.

The normal setting is Linear Phase Mode. In Linear Phase Mode the 8c uses an FIR filter that corrects the phase distortion caused by the Linkwitz-Riley 4th order crossovers at 100 Hz and 1250 Hz, thereby linearizing the phase response, which gives the 8c’s exceptional transient response and impulse response. The Linkwitz-Riley crossover delays some frequencies more than others and the FIR filter adds a bit of delay to all but the ‘slowest’ frequencies, such that all frequencies have the same amount of delay and thus arrive at the listener’s ears at the exact same moment. In Linear Phase Mode the 8c’s have a latency of around 33.2 ms. Use this mode when latency is not an issue, such as listening to music in a domestic situation, during mixing or mastering. Usually, the Linear Phase Mode works well with movies too, because latency is less than a single frame in a movie.

When in Low Latency Mode, the 8c’s don’t have a flat phase response. The latency is about 3.1 ms. Use this setting for live tracking and perhaps if lower latency is required for integration with other speakers in a home theatre.

The audible difference between Linear Phase Mode and the non-corrected phase is subtle but worthwhile. Some listeners appear to be more sensitive to it than others.

We offer a warranty that our products are free from defects in material and workmanship. The standard warranty period is one year, which is extended to three years if you register your product. To register your Dutch & Dutch product, please send an email to info@dutchdutch.com and include a photo or scan of the original purchase receipt.

If you have an issue with your Dutch & Dutch product, the dealer who sold the Dutch & Dutch is the first point of contact. The dealer will then get in touch with us.

The 8c was originally designed for domestic use with the vision that good, musical sound should be combinable with ease of use via contemporary app control.
The cardioid dispersion pattern design contributed to the overall musical experience without too much influence of the room acoustics.
This is why we state  “Make the room disappear”.
Recognized by studio engineers who were used to build a room around the loudspeakers.
So over the last year, we had equal success in both studio and domestic environments.

You only use the AES terminator when you are using an AES source. The AES plug is placed at the end of the signal chain. Your first speaker gets a signal from the AES source, the next speaker is connected via the ‘thru’ port on the first speaker. Plug the AES terminator into the second speaker, in the ‘thru’ port. The AES protocol requires a terminator at the end of the line, without a terminator chances are that AES won’t work.

AES3 is a standard for the exchange of digital audio signals between professional audio devices. To connect an AES3 source to the 8c’s, use a balanced 3-conductor cable of 110-ohm twisted pairs cabling with XLR connectors. There should be one cable between the source and the shared analog and digital input of the first 8c. There should be a second cable between the first 8c’s THRU output and the second 8c’s shared input. Use an AES3-terminator (supplied with every pair of 8c’s) on the THRU output of the last 8c in the chain.

In the Dutch & Dutch app, go to settings for each individual 8c in the system. Set the placement of each 8c correctly, i.e. left for left and right for the 8c on the right.

Set the 8c’s input to AES using the button on the back of the 8c.

It is nuisance in most situations to set your 8c’s to -10 dBu input level settings and make sure that you’re digital gain (the one adjustable in the app) is not above 0 dBu. To bring you’re system up to the sound pressure level of your likings use your pré-amps or DAC’s volume control. In other words, excite the inputs of the 8c’s further. This procedure delivers the right gain structure throughout your signal chain and will bring your system within specs.

You can measure and adapt your system to the room by making use of REW freeware.

Download REW from this link:

https://www.roomeqwizard.com/beta.html

Use the following link to our manual on how to use REW on your 8c’s:

How to adjust 8c using Roon instructions.

The 8c has 4 M6 threads on its bottom side. These can be used to secure the speaker to a stand. The stand offered by Dutch & Dutch is shipped including bolts and tools to secure the 8c to this stand. If you want to secure your 8c to another stand, please download the dimension and position of the M6 threads. Please note that these are standard M6 threads with a pitch of 1mm.

The low-level high-frequency tone coming from the loudspeakers during idling e.g. without any input signal.

It is a known phenomenon that occurs at some of our loudspeakers in the field and is primarily caused by an incorrect gain structure. The input sensitivity of the loudspeakers in +4 dBu mode is according to international AES/EBU standards and therefore expects an input level of + 20 dBm for 0 dBFS internal. Meaning the loudspeaker can handle +20 dBm before input clipping. Most domestic pré-amps and DAC’s are not able to deliver those levels. Only professional grade broadcast mixing consoles are adjusted to these kinds of signal levels. Therefore it is nuisance in most situations to set your 8c’s to -10 dBu input level settings and make sure that your digital gain (the one adjustable in the app) is not above 0 dBu. To bring you’re system up to the sound pressure level of your likings use your pré-amps or DAC’s volume control. In other words, excite the inputs of the 8c’s further. This procedure delivers the right gain structure throughout your signal chain and will bring your system within specs and kill any audible anomalies.